By Invitation only.  About the G.O.A.L.S. Share Group
Request to join: harold@hlloydpresents.com

Kick off the Profit Summit with the people who make it worth the trip. Food, drinks and live music at the Clubhouse, with plenty of time to catch up with fellow operators and the FMS team in a relaxed Hill Country setting.
Phil Pritchett – Fort Worth Entertainer

Speaker: Greg Ferrara, President and CEO, National Grocers Association

Greg Ferrara reports in from Washington on the midterms ahead and the policy already in motion. What is coming, what it could cost, and what independent grocers should be watching

Speaker: Robert Graybill, President and CEO, FMS

Bob opens the Summit with where independent grocery stands right now, what the numbers are telling us, and what FMS is building to help operators act on them.

Speaker: Harold Lloyd

Score yourself. Harold Lloyd’s 10-point self-assessment gives you an honest read on where your store stands right now, and points you toward the sessions ahead you can least afford to miss. Bring a pen.

Robert Graybill, President and CEO, FMS
Charlie Rapier, Chief Revenue Officer, FMS
Rachael Gideo, Senior Director, Solutions Engineering

This is where FMS shows its hand. Robert Graybill, Charlie Rapier and Rachael Gideo lay out the futures roadmap for Profit Hound™, Sirius™, Workhappy® and FMS Track-It™: what was delivered in 2026, what is coming next, and how agentic tools change the way operators get answers out of their numbers.

Fresh coffee and open seats in the Sponsors Lounge, Bluffs B. Good time to meet the partners behind the FMS Profit Summit.

Richard Wardwell, President, Superior Grocers
Mike Beal, CFO, Balls Foods
Mike Carter, Former President, Farmer Jack and Dir Operations, HEB
Mandy Plummer, Former EVP & CFO, Brookshires Grocery Company
Moderator: Harold Lloyd

Operators, gloves off. Our peer roundtable digs into the hardest financial problems they have faced in their stores, what they did about them, and what they would do differently today. A fast-moving conversation that goes beyond the surface to the decisions that actually changed the P&L.

Speaker: Bhavdeep Singh, Former EVP of Operations, Ahold USA

Data tells you what. Leadership decides what you do about it. Bhavdeep Singh makes the case for the human premium: the operators who win the next decade will be data-informed and people-led, and courage, curiosity and connection are what turn insight into action.

Speaker: Doug Haworth, General Manager, FMS Track-It™
Speaker: Harold Lloyd, Founder, Harold Lloyd Presents

Shrink ran 3.9% of sales last year. That is more than the average operator earned in net profit. Doug Haworth and Harold Lloyd cover what is walking out the back door, how to tighten receiving and transfers, and how FMS Track-It™ tracks shrink by department, item and reason so you see the problem while you can still do something about it.

Speaker: Steve Morrow, Store Manager, Allen’s Food Market

Steve Morrow does not own Allen’s Food Market. He has run it the same way since 1999, seven miles from Walmart’s corporate offices. AWG named him National Store Manager of the Year in 2015 out of more than 3,400 stores. He shares what changes when a manager thinks like an owner, and how he keeps staff, shoppers and margin in a market most operators would avoid.

Charter buses leave from Tapatio Springs. Park the rental car and ride out with everybody else.

The ranch is yours for the evening. A line dance instructor, a roping and bullwhip expert, cold drinks and wide open Hill Country before dinner is called.

Dinner, live music, and the night we recognize the operators who set the standard this year.

Dress: Boots & Blazers — Hill Country festive

Awards:

• Mark Ehleben Memorial Award for Outstanding Retailer
• Gary Bickmore Memorial Award for Community Impact
• FMS Outstanding Customer Service Award

Sunrise Sessions with breakfast. A few of our sponsor partners get time to share what they do and how it helps independent operators. Pick 2 of the 5 30-minute sessions.  Our relevant and exciting sponsor partners will share what they do and how they can help you.  Facilitator – Harold Lloyd

Speakers: Robert Graybill, President and CEO, FMS
                Charlie Rapier, Chief Revenue Officer, FMS

Robert and Charlie set up day two: what to catch, what to ask, and what to take home with you.

Speaker: Dale Reeves, Leadership & Communication Expert
What if one conversation could change someone’s life? Certified Forensic Interviewer Dale Reeves spent 30 years learning to build trust fast when the stakes are high. He takes what interrogators know about lowering resistance and influencing behavior and puts it to work in leadership, in business, and in the conversations that matter most.

Speaker: George Essex, Branded
As noted in our 2026 Independent Grocers Financial Study, 8 in 10 shoppers were using money-saving strategies at the grocery store, and buying private brands was one of the big three. That behavior is already in your stores. The question is whether it’s building your margin or someone else’s. George Essex of Branded opens with the economics of private label today, where the category is headed, and the strategies that fit your program.

Hearing the strategy is one thing. Hearing from operators who have already done it is another. Harold Lloyd moderates a candid roundtable with leading retailers on where private label has paid off in their stores, what it took to build shopper trust in the label, and what it has meant for margin. No theory, just what has worked in stores like yours.

Panel:

George Veit, Zallie’s Family Market
Shawn Gavigan, Freson Market

Kevin Davis, Interim Chairman, Lunds/Byerly’s, Board Director and Executive Vice Chairman
Doug Haworth, General Manager, Track-It^TM
Harold Lloyd, Harold Lloyd Presents

Submit your best profit booster idea in the FMS Profit Summit mobile app, and the top ideas go in front of the room. The paddles go up, the room votes, and one operator takes home the 2026 FMS Profit Summit Best Profit Booster Idea award. Learn to be a profit leader!

Robert Graybill walks through the full findings of the 2026 U.S. Independent Grocers Financial Study, the data on budget and KPIs, labor, shrink and inventory, the perimeter, and private label that’s shaping decisions across the industry this year.

Speaker: Robert Graybill, President and CEO, FMS

Bob closes with the short list: what to act on first when you get back.